Overview
Return & Refund Policy
Yes of course, you can get a 100% refund or exchange a product with a similar value. The product must be returned within 3 days from receipt date to get a full refund.
Refunds will be done only through the original made of payment.
Send us an email to process your request: info@wellcometme.ae
Note that we can only accept sealed items to proceed with the refunds. The shipping cost of returning the item is borne by the buyer.
Refunds will be processed 7 days after receipt of the item.
Can I cancel my order?
We are sad that you are canceling your order but of course you can. Kindly send us an email to info@wellcometme.ae and we will respond as soon as possible but expect a 48hrs turnaround time to complete the process.
If the order is Cash on Delivery and the item is not dispatch, you are not required to request for a refund. Please refer on refund policy.
Damaged or wrong items?
We don’t want that to happen and we are sorry about that. Kindly send us the item condition when you receive the items (for the damaged item). We will send you the correct item, FREE OF CHARGE to compensate for your frustrations.
Terms & Conditions
Last updated: 12-09-2024
Introduction
Welcome to Wellcomet Middle East (“Company”, “we”, “our”, “us”)!
These Terms of Service (“Terms”, “T erms of Service”) govern your use of our website located at (together or individually “Service”) operated by Wellcomet Middle East.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at info@wellcometme.ae so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.
Communications
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at info@wellcometme.ae .
Purchases
If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method (s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Accounts
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Intellectual Property
Other than the content you own, under these Terms, Wellcomet Middle East owns all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
No warranties
Wellcomet Middle East is provided “as is,” with all faults, and express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall Wellcomet Middle East, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Wellcomet Middle East, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent Wellcomet Middle East from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
Wellcomet Middle East is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Assignment
Lifestyle in Cloud is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These Terms constitute the entire agreement between Wellcomet Middle East and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
Acknowledgement
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Delivery and Shipping Policy
Contact Us
Please send your feedback, comments, requests for technical support by email: info@wellcometme.ae